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Frequently Asked Questions
How Dose Refili System Work?
Our system is simple: lease ReFili bags, use them for deliveries, customers return them to our hub, and we restore them for reuse. This creates a sustainable cycle that reduces waste and carbon emissions.
What makes ReFili bags eco-friendly?
ReFili bags are made from jute, a biodegradable and renewable fiber. They’re designed for multiple uses, replacing single-use plastic and cardboard, resulting in near-zero CO₂ emissions.
How do I return the bags?
Customers can return empty ReFili bags to our central hub. We manage the reverse logistics to ensure proper restoration and recycling of the bags.
What is the quality of ReFili bags?
Each ReFili bag undergoes rigorous quality checks to align with Swiss standards of excellence. They are incredibly durable and designed for repeated use while maintaining their quality.
Do you ship internationally?
Currently, we operate in Switzerland with our headquarters in Baar. We’re working on expanding our sustainable packaging solutions to other regions.
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